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ADVICE BOOKLETS

Browse our range of booklets providing practical guidance and professional advice.

Advice Booklets

Our advice Dental Advice Booklets provide in-depth risk management information on common problem areas, including regional-specific advice on complaints handling and consent. The Continuum Series of booklets guide and support you on your way from student to graduation, and help you safely negotiate the many challenges that can arise at critical points in your career through to a happy and worry-free retirement.

Dental Advice Booklets

Handling Complaints (UK)

Apr 10, 2017, 08:00 AM

In today's world it is easy to develop a fear of complaints or litigation. No professional likes reading a complaint about themselves or receiving criticism from a patient whether it is valid or not.

We've produced specific booklets for England, Northern Ireland, Scotland and Wales.

Tags:
  • Complaints
  • Dental Advice Booklet
dplthemes:
dplspecialties:
  • Communication
  • Complaints Handling
  • Complaints
Categories:
  • UK
  • Wales
  • Scotland
  • Northern Ireland
  • England

 

Complaints

Handling complaints (England)

Handling complaints (Northern Ireland)

Handling complaints (Scotland)

Handling complaints (Wales)

Consent

Consent (UK excluding Scotland)

Consent (Scotland)

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General advice

A dentists guide to handling the media

Referral to the General Dental Council

Confidentiality

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Second Opinions

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Continuum series

Wellness - difficult times and how to deal with them

Starting work in a new practice

Ending the professional relationship with a patient

Our advice booklets provide in-depth risk management information on common problem areas, including regional-specific advice on complaints handling and consent.

Our booklets can also help guide and support you on your way from student to graduation, and help you safely negotiate the many challenges that can arise at critical points in your career through to a happy and worry-free retirement.

Handling Complaints (UK)

Apr 10, 2017, 08:00 AM

In today's world it is easy to develop a fear of complaints or litigation. No professional likes reading a complaint about themselves or receiving criticism from a patient whether it is valid or not.

We've produced specific booklets for England, Northern Ireland, Scotland and Wales.

Tags:
  • Complaints
  • Dental Advice Booklet
dplthemes:
dplspecialties:
  • Communication
  • Complaints Handling
  • Complaints
Categories:
  • UK
  • Wales
  • Scotland
  • Northern Ireland
  • England