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DENTAL CARE PROFESSIONALS

Advice and protection specifically designed for dental care professionals.

Practice Protection

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Ask Joe

Got a burning question that you can't find the answer to?
Do you need to hear from someone who is an expert in dental hygiene and therapy?

Joe Ingham is an experienced dentist and a dentolegal adviser with Dental Protection. He is responsible for supporting dental hygienist and dental therapist members in the UK. Joe is also a tutor at the School of Hygiene and Therapy at The Eastman.

Below is a collection of Joe’s advice published in the dental press. If you can’t find the answer to a particular question, please email us at [email protected] 

  • Q
    Many of my patients think I am some sort of dentist. Do I have to tell them I'm a therapist?
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    29 August 2014

    It is particularly important that patients are not misled in any way, especially in relation to the provision of treatment and who is providing that treatment. There is no reason then not to be open and honest with a patient. Indeed most therapists are extremely proud of their position and would be horrified to be thought of as some sort of 'second class' dentist. Not only does it undermine their role in the practice but is also leads to patient misconceptions particularly when the further advice of the dentist is sought in relation to a treatment plan.

    Patient misunderstandings often come from the most unusual of circumstances. It may be, for example, that the confusion occurs from how the dentist introduces you to a new patient, how your role is explained to them or even how the receptionist refers to you when talking to patients. It is wise then to discuss this within the practice and ensure that all members of the team know precisely what role you have and most importantly its limitations. 

    Contact Dental Protection for guidance on the specific issue.
  • Q
    I'm a dental therapist. Am I allowed to get involved in tooth whitening?
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    29 August 2014

    The GDC's Scope of Practice document indicates the skills that DCPs are expected to have (by nature of their basic training) and the additional skills that they can develop during their career. In particular, the GDC has indicated that dental hygienists and therapists may become involved in tooth whitening, provided it is to the prescription of a dentist. The GDC make no reference to the technique to be used or favours in-surgery or home bleaching.

    It is important to realise however that, as this is an additional skill, a DCP would need to be able to demonstrate that they have received the appropriate training and that they are competent to carry out the task. Unfortunately the GDC does not define what it would regard as 'sufficient and appropriate' training. Indeed it leaves this decision to the DCP. That seems a little unfair particularly as the DCP's opinion in this respect may differ from the GDC's and the first time the DCP is aware of this is when it is being questioned perhaps at a conduct committee hearing.

    Having said that it seems logical to assume that this training must be specifically designed with hygienists and therapists in mind (ie, it is not a course designed for dentists) and that the wider aspects of tooth whitening are considered (including the legal and ethical implications). Courses run by specific whitening companies may not necessarily comply, especially if these courses are in effect designed to promote a particular product.

    If then you are at all in doubt in relation to your own personal circumstances, please feel free to contact Dental Protection 

  • Q
    I am self-employed orthodontic therapist. Do I need a contract?
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    29 August 2014

    To a large extent this relates to the business of dentistry and therefore is entirely a matter for the therapist and the practice principal. Generally speaking a well worded contract protects both parties in the event of a disagreement, and therefore it is in everybody's best interests. It is however a matter of personal choice. 

    Contact Dental Protection for guidance on the specific issue.

  • Q
    I'm a dental hygienist. Do I have to work with a dental nurse?
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    29 August 2014
    The GDC's guidance document, Standards for the Dental Team, makes it very clear that when any clinician is treating a patient they should make sure that there is somebody else - preferably a registered team member - present in the room who is trained to deal with medical emergencies. A failure to adhere to this guidance, particularly if something goes wrong, could mean that it is difficult for Dental Protection to defend your actions. Working alongside a dental nurse makes good sense in any event as it improves patient care and makes the treatment more efficient. Contact Dental Protection for guidance on this issue.
  • Q
    I'm a dental therapist. What if I am unhappy about the standard of cross infection control in the practice I work in?
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    29 August 2014
    It is the duty of any dental professional to put their patients' interests first and you should always act to protect them over any personal or professional loyalty. A poor standard of infection control in the practice is likely to put patients at risk and, if it can be shown that you have not acted appropriately or not brought the matter to somebody else's attention, then you too could end up in some difficulty. Initially it is best to speak to the dentist or your line manager if you have one and explain your concerns to them. In this respect it is best to be positive, rather than negative, and offer solutions to the problem, rather than being confrontational. If then you are still unhappy, it would be best to contact Dental Protection and ask for our guidance in relation to the specific issue.
  • Q
    I am a Dental Protection member in my own right working for a dentist who also has membership with Dental Protection. If a claim is made against us both, surely your first priority would be to look after the dentist and not me?
    +
    29 August 2014

    Not at all - if there is a conflict of interest, we simply arrange for separate representation for each member. This gives all parties access to their own dento-legal adviser and, where necessary, separate firms of solicitors and separate barristers. In one complex case a few years ago we had 11 members involved, each of whom had entirely separate representation. Each of the members concerned was satisfied that their interests were never compromised at any stage.