Date: Tuesday, 17 October 2023
Venue: Convention Centre Dublin (CCD)
Time: 2hr 15min
Location: Online
Cost: Free to attend
Unsatisfactory communication is a common cause of complaints against dentists and oral healthcare professionals.
Complaints against dentists and oral healthcare team members often stem from poor communication, hindering effective and safe care. This can lead to unexpected outcomes and patient grievances due to communication breakdowns within the treating team.
Professionals are ethically obliged to communicate effectively with patients, ensuring clarity in diagnoses, treatment recommendations, and risk understanding.
To address these challenges in the digital era, Ethics for All 2023 will be centred on the theme "Ethical and professional communication in the digital era."
During the conference, renowned experts will discuss effective patient and colleague communication, offering practical solutions for predictably satisfactory outcomes.
Topics to be covered include:
- Using social media responsibly and professionally when marketing your services
- Dealing with challenging online feedback from patients
- Sharing patient information safely with other colleagues
Presented by Dental Protection, the 16th edition of Ethics for All aims to provide valuable insights, enhance careers, and deepen understanding of ethical and dentolegal matters.
By attending this FREE event, open to all members and non-members, participants can reduce the risk of complaints and avoid potential pitfalls in their practice.
Why attend?
- Inspiration awaits
Immerse yourself in thought-provoking discussions led by experts on topics relevant to your practice. Surround yourself with like-minded professionals and be inspired by new perspectives and insights.
- Expand your expertise
Keep your knowledge and understanding up to date with ethical and dentolegal matters, reducing the risk of complaints. Stay ahead of the curve and be confident in your career.
- Grow your network
Take advantage of this unrivalled opportunity to make connections and reconnect with your peers.
Speakers include:
Dr Alasdair McKelvie
Dr McKelvie graduated from Dundee Dental School in 1984. He spent the first 23 years of his professional life in primary dental care, providing a range of mixed dental services from his practice in East Yorkshire. In 2005, Dr McKelvie obtained an LLM in Healthcare Law from Cardiff Law School and joined Dental Protection in 2008 as a full-time dentolegal adviser. He is now Dental Service Lead for our members in South Africa and Namibia.
Dr Louise Eggleton
Dr Louise Eggleton is an international dentolegal consultant for Dental Protection, completing a LLM master’s degree in Medical Law and Ethics in 2022. Dr Eggleton has experience working as a General Dental Practitioner in NHS and private practice before accepting the position of Senior Dental Officer within an NHS Foundation Trust. In this role, Dr Eggleton provided education and supervision to dental students as part of the student outreach programme as an honorary clinical lecturer for the University of Sheffield.
Dr Jim Lafferty
Dr Jim Lafferty is a practising partner at Orgreave Dental Surgery and works as a dentolegal consultant at Dental Protection. Having graduated in 1993 from the University of Birmingham, Dr Lafferty initially worked part-time while studying for a master’s degree in Sports Science, then went on to build up his practice in Sheffield, with predominately NHS work. In the past, he has been the Chairman of the BDA's Young Dentist Committee, UK Council, and English Council, twice elected on to the General Dental Council. Dr Lafferty began work as a local advisor to Dental Protection in the mid-2000s and served on the Dental Advisory Panel before starting work as a dentolegal consultant in April 2016.
FAQs
- Where will the event be held? Is this a face-to-face or virtual event?
This is an online event. You do not have to travel to be part of the event. You can join from anywhere, as long as you have internet access. The event can be joined from desktop, mobile, and tablet devices.
- Who should attend the conference?
The Ethics For All conference is designed to provide high-quality content for all dental and oral healthcare professionals, including students and graduates, allowing participants to stay on top of evolving dentolegal and ethical issues.
- How many ethics points will be available for the conference?
Two ethics points have been applied to the conference – we'll update this information shortly.
- How long is the conference?
The conference is 2 hours and 15 minutes long and includes engaging talks, moderated discussions, and interactive Q&As with renowned experts who will share actionable insights.
- What is this year’s conference theme?
This year’s conference is “Communication as a team in the digital era”. The programme will be available shortly.
- Can I invite my friends to attend the event?
Absolutely. You can share details of the event by clicking [here], which will allow others to register at their convenience.
- I haven’t received a joining link for the conference, who should I contact?
Joining instructions for the conference will be sent to you once you have registered via the booking page. Please check your junk/spam mailbox and double check that you have entered your email correctly.
- How do I join on the day of the event?
As soon as you have registered, you will receive an email with a link. Click “Add to Calendar” so you won’t miss the conference. On the day, just click on the link that is in your calendar invite and enjoy the conference. This link is unique for you, please don’t share it with others.
- Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to join the conference. You only need to have access to the internet.
- How can I ask questions during the conference?Open the Q&A window on the virtual event window and type any questions you have for the host and panellists. They can either reply to you via text in the Q&A window or answer your question live.
- Will there be any networking sessions?
Yes, the conference will include social and networking opportunities throughout the event.
- Is a live transcript available during the conference?
Yes, this will allow participants to easily follow the conversations or to meet accessibility requirements.
- Will I be able to download the presentations after the conference?
The presentations won’t be available to download, but you can watch the conference back online whenever you want to. This is because any presentations shown at the event have been produced by the individual speakers, and are therefore not owned by, and do not necessarily represent the views of, Dental Protection.
- Will I get a certificate of attendance?The conference organisers will send the HPCSA information on your attendance.
If you are not registered with the HPCSA, you will receive a certificate via email up to ten working days after the conference.
- I have more questions, who do I contact?
You can get in touch with us at [email protected] with any further questions.