Overview: This presentation discusses the benefits and challenges of using social media for dental practices in Australia and New Zealand, including reaching wider audiences, building trust and credibility, and showcasing services. It also covers regulations, laws, and ethics relating to social media use, including responding to negative reviews, avoiding unprofessional behaviour, and obtaining patient consent for testimonials. 

Overview: Many practitioners are using social media platforms for professional purposes to promote services but also to disseminate their knowledge to a wider audience. But how can they establish ethical boundaries for themselves with their patients or with others online?

Overview: This presentation provides a summary of the areas where artificial intelligence applications have been explored for dental practice, including the most recently approved systems and the state of knowledge in the field. It is clear that no AI system can completely replace ‘wet fingered’ dentists. The presentation then discusses how AI systems can be a positive for clinicians working in dentistry, and explores the major challenges around AI, including the quality of the evidence, expectations from patients and regulators, and the impact on the working life of the clinician. 

Overview: "The greatest danger in times of turbulence is not the turbulence itself, but to act with yesterday's logic” Peter Drucker. 

There’s never been a more challenging time to practise and deliver outstanding patient care than now. In such rapidly changing times, there is a need to constantly evolve, and with that comes new inventions, different ways of thinking, and sharpening skills to gain the advantages necessary to succeed when considering the latest advancements in dentistry and global trends. During this panel discussion, executives will share how to thrive in this new reality by adopting a forward-thinking approach, but also understanding how to mitigate risks. 

Overview: Dentistry is a high-pressure profession with a very fine line between success and failure. A cumulative load of small stressors (work and/or life) or an adverse event can be enough to present a very testing and confronting scenario. During this presentation, Dan Pronk will share the importance of understanding resilience and how to use the strategies of elite special forces soldiers to build and maintain a robust resilience against the stresses of modern-day life.

Overview: “Life is like riding a bicycle. To keep your balance, you must keep moving.” – Albert Einstein.  

In an increasingly complex and uncertain world, it is likely that most of us have experienced some form of work-related unease, anxiety, stress, or fatigue. In constant pressure, we work in survival mode, forgetting to think about our emotional, physical, and mental well-being. During this panel, executives will discuss the fear of failing and its impact on crisis response, as well as the importance of restoring balance and gaining the ability to reflect, learn, rebound, and move forward.